Frequently Asked Questions

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In Which States Do You Charge Sales Tax?

How Do I Return Merchandise?

How do I qualify for Free Shipping?

How Do I Cancel My Back-Ordered Item?

What forms of payment do you accept?

Is it safe to use my credit card online?

 

In Which States Do You Charge Sales Tax?

C and J Depot Is Registered to Collect Sales Tax in 1 State. Sales tax is charged on the merchandise total plus the delivery charge for orders delivered in Texas.

 

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How Do I Return Merchandise?

We've Made Returning Merchandise Very Easy. You Choose What's Best for You. To assure fast processing of your return, fill out the return form on your Order Summary and enclose it with the returned merchandise. If you do not have a form, include a sheet of paper that lists the following information:

o        Name, Address and telephone number

o        A description of the merchandise or the item number

o        The reason for the return

o        Information necessary for an exchange

 

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How do I qualify for Free Shipping?

Just place an order for $149.00 of more.

 

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How Do I Cancel My Back-Ordered Item?

Just give us the details and we'll take care of it for you.  Click on the "Contact Us" link to submit your information. Be sure to include your complete name, e-mail address, mailing address, telephone number, your order number, and the catalog item number of the merchandise you wish to cancel. It the item has not already shipped, we can cancel the order at your request.

 

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What forms of payment do you accept?

We currently accept payment by MasterCard, Visa and Pay pal.

 

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Is it safe to use my credit card online?

Absolutely! All orders are processed from start to finish via our secure servers.

 

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Last revised: Date 09/08/05